Legal
Privacy Policy
Last updated on 2026-09-24
This Privacy Policy (“Policy”) relates to the manner in which LaunchFast (“we”, “us”, “our”) uses, handles, and processes the data that you provide in connection with using the products or services we offer. By using this website or by availing goods or services offered by us, you agree to the terms and conditions of this Policy, and consent to our use, storage, disclosure, and transfer of your information or data in the manner described in this Policy.
We are committed to ensuring that your privacy is protected in accordance with applicable laws and regulations. We urge you to acquaint yourself with this Policy to familiarize yourself with the manner in which your data is being handled by us.
LaunchFast may change this Policy periodically and we urge you to check this page for the latest version of the Policy in order to keep yourself updated.
What data is being collected
- Name
- Contact information including address and email address
- Demographic information, preferences or interests
- Personal data or other information relevant/required for providing the goods or services to you (the meaning of Personal Data will be as defined under relevant Indian laws)
- Documents or files shared by you, which may or may not include Personally Identifiable Information (PII)
- Any other information you choose to share with us when requesting a consultation, demo, or support
Note: Notwithstanding anything under this Policy as required under applicable Indian laws, we will not be storing any credit card, debit card or any other similar card data of yours. Please also note that all data or information collected from you will be strictly in accordance with applicable laws and guidelines.
What we do with the data we gather
We require this data to provide you with the goods or services offered by us including but not limited to, the below set out purposes:
- Internal record keeping
- For improving our products or services
- For providing updates to you regarding our products or services including any special offers
- To communicate information to you
- For internal training and quality assurance purposes
- To scope, deliver, and support the AI automation and chatbot solutions we build for you
International Data Privacy
International Data Transfers
We may transfer, process, and store your personal data outside the country in which you reside, including to countries where data protection laws may be different (for example, the United States or other jurisdictions). Where personal data is transferred internationally, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable law (such as standard contractual clauses or other legally recognised mechanisms). These transfers are made only for the purposes identified in this Policy and where required to provide our services.
Geographies or Countries From Which Personal Data Is Collected
We collect personal data from individuals located in various geographies worldwide, including but not limited to: India (where our headquarters are located); the United States; European Union member states; and countries where our customers, users, or visitors access our services. Depending on where you are located, different legal requirements may apply to how your personal data is collected and processed. In all cases, we collect data only as described in this Policy or as otherwise permitted by applicable data protection laws.
Lawful Basis for Processing & Required Consents
We process personal data only when we have a lawful basis to do so under applicable law. The lawful bases may include: Consent — we will obtain your consent where required before collecting, using, or sharing your personal data (for example, for marketing communications, promotional messages, or certain tracking technologies), and you may withdraw it at any time; Contractual Necessity — to perform a contract with you or to take steps at your request before entering into such a contract; Legal Obligations — to comply with legal obligations, regulatory requirements, or lawful requests from authorities; and Legitimate Interests — for example, to improve services, detect fraud, or enhance security, unless those interests are overridden by your rights and freedoms.
Your rights relating to your data
Right to Review
You can review the data provided by you and can request us to correct or amend such data (to the extent feasible, as determined by us). That said, we will not be responsible for the authenticity of the data or information provided by you.
Withdrawal of your Consent
You can choose not to provide your data, at any time while availing our goods or services or otherwise withdraw your consent provided to us earlier, in writing to our email ID: rajarajeswari.g@launchfast.tech. In the event you choose to not provide or later withdraw your consent, we may not be able to provide you our services or goods. Please note that these rights are subject to our compliance with applicable laws.
How long will we retain your information or data?
We may retain your information or data (i) for as long as we are providing goods and services to you; and (ii) as permitted under applicable law, we may also retain your data or information even after you terminate the business relationship with us. However, we will process such information or data in accordance with applicable laws and this Policy.
Data Security
We will use commercially reasonable and legally required precautions to preserve the integrity and security of your information and data.
Data Storage & Retention
LaunchFast securely stores your data and retains your Personally Identifiable Information (PII) only for as long as you continue to use our services.
Once your service period ends, we will permanently delete your PII by securely scrubbing all such data within 30 days of service termination, in accordance with applicable data protection laws.
Data Breach Procedure and Reporting Period
In the event of a data breach, we follow a stringent procedure to mitigate and address the incident promptly. Our response includes identifying the breach, containing its impact, assessing affected data, notifying relevant authorities, and communicating transparently with affected individuals. We conduct thorough investigations to understand the extent of the breach and implement corrective measures to prevent recurrence.
Any detected data breach will be reported to relevant authorities and affected individuals within 72 hours of its identification, in compliance with applicable data protection regulations.
What are your data protection rights?
LaunchFast would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request LaunchFast for copies of your personal data.
- The right to rectification – You have the right to request that LaunchFast correct any information you believe is inaccurate. You also have the right to request that LaunchFast complete information you believe is incomplete.
- The right to erasure – You have the right to request that LaunchFast erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that LaunchFast restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to LaunchFast’s processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that LaunchFast transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact our Data Protection Officer.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. All changes will be posted here with an updated effective date.
Contact – Data Protection Officer (DPO)
If you have any concerns about your data, please contact our DPO:
Contact Us
For any questions or concerns regarding this Privacy Policy or data handling practices, please contact: